Shipping & Returns

Shipping, Return & Exchange Policy

All sales are final and non-refundable due to the delicate and collectible nature of our miniature pieces—including porcelain items, handmade furnishings, specialty materials, and one-of-a-kind creation.

We do not accept cancellations, returns, or exchanges once an order has been placed. This policy applies to all reasons, including change of mind, buyer error, or failure to review item descriptions and photos.

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Each miniature is carefully photographed, described in detail, and inspected prior to shipping. If you have questions about an item, its size, materials, or condition, please contact us before purchasing; we are happy to provide additional photos or information.

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Because our pieces are fragile, we pack every order with special care. However, once the package is transferred to the carrier, we cannot be held responsible for loss, damage, or delays during transit. Customers must file any shipping damage claims directly with the carrier using their tracking information.

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By completing your purchase, you acknowledge and agree to this Non-Refundable Clause.